Last week I posted a video reminding people to say please and thank you. I had someone post a comment saying please remember there is a difference between you’re welcome and no problem. When I first saw this comment, I thought “it is just semantics” it’s no big deal. But after I thought about it for a bit, I realized that there is a big difference between the two.
When I hear no worries or no problem I feel like the person is saying that what I asked them to do wasn’t a big inconvenience, so they helped me. When I hear someone say you are welcome it makes me feel that they value my friendship and wanted to help me because they respect me. You’re welcome is definitely a more positive response.
What message do you want to send? I helped you, no big deal? Or I was happy to help you?
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Kevin Willett is the Author of One Connection How you can grow your business (and change the world) one connection at a time. The business networking book is available on Amazon. Purchase One Connection on Amazon
Kevin is also the CEO of the Friends of Kevin Networking Group and the New England B2B Networking Group. Please connect with him on social media to hear about his upcoming business networking events.
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